Reviews

4.4
Based on 216 reviews
5 Star
57%
4 Star
30%
3 Star
7%
2 Star
3%
1 Star
2%
David H – 20 hours ago

Excellent
We had three rooms, all of which were good, comfortable beds, very clean. The staff were very helpful. We would definitely recommend.

Kathryn Tomkins– 20 hours ago

Lovely hotel
Stayed Fri to Mon lovely room bed was very comfy view was excellent, manger/owner very nice couldn't do enough for you

Paula W – 1 day ago

Very bright clean and comfortable
Very clean and comfortable with great staff.

Mr Steven j lawrence– 1 day ago

Nice comfortable
Clean tidy, looks like have had refit in alot of places. Right on sea front. Room small but clean. Back hotel needs painting.

dennis g – 1 day ago

It was very clean and tidy and very good hospitality would stay again many thanks
Would definitely come back again

Graham Barnett– 3 weeks ago

Thoroughly enjoyed our stay
Very clean, beautiful double room overlooking the sea.Had full English breakfast one day and continental the next.Adequate.Only diners.

Response

Thank you very much for your kind review Graham. We hope to see you again. Alexandra team.

Uwana U – 3 weeks ago

My relaxing stay at Alexandra Hotel
I really enjoyed my stay. The staff were very nice to me and they made me feel comfortable. I like my room. I love waking up in the morning and see the sea view with the sun shining through. I like as there was enough facilities in my room to make mystay even more pleasant.

Response

Hello Uwana, it was lovely having you. Thank you for your kind review. We hope to see you again. Alexandra team

s – 4 weeks ago

Clean and good location
Clean and good location, room a little cold.

Response

Hello Sarah. We are glad you enjoyed the stay and loved the location. Thank you for your feedback. Alexandra team.

Katy B – 4 weeks ago

A very special Hotel
We’ve just returned from a lovely stay at The Alexandra Hotel. We were made to feel very much at ease, nothing was a problem. Winston the manager wasn’t there, but ‘Einstein’ was, he couldn’t have done any more to make us feel so welcome, a very special man. Our room was clean and the beds were very comfortable with a partial sea view.We were served very good breakfasts with plenty of coffee.The Alexandra is very well placed with easy access to the seafront, The Wish Tower, The Towner art gallery and plenty of restaurants and cafes. The parking was easy and we had a reduced fee permit from the hotel. We would love to return,

Response

Hello Katy. It was lovely having you. Thank you or your kind review. We are glad you liked the hotel as well as the location. We hope to see you again. Alexandra team.

DAVID P – 1 month ago

A mixture of experiences.
No hot water, needed to boil a kettle to have a shave. TV with no BBC or ITV. Room fine butshort break spoilt by lack of facilities. Also money taken from my account ending 9309 without permission and other monies taken from account ending 5286 without permission. A total of of £870 which needs refunding. £1435 wasn paid which was ok.

Response

Thank you very much for contacting us. We are in the process of investigating this issue. Since you provided your card details while booking the rooms through booking.com we were able to charge you for the rooms which you have booked. We have informed you at the reception area on your arrival that we collected money for some of the rooms and for you to only pay the balance. To which you said that you have not authorized anyone to pay and you wish to pay the full amount. We are happy to make the refund of £870 at the end of this month. Kind regards