Excellent
We had three rooms, all of which were good, comfortable beds, very clean. The staff were very helpful. We would definitely recommend.
Lovely hotel
Stayed Fri to Mon lovely room bed was very comfy view was excellent, manger/owner very nice couldn't do enough for you
Very bright clean and comfortable
Very clean and comfortable with great staff.
Nice comfortable
Clean tidy, looks like have had refit in alot of places. Right on sea front. Room small but clean. Back hotel needs painting.
It was very clean and tidy and very good hospitality would stay again many thanks
Would definitely come back again
Thoroughly enjoyed our stay
Very clean, beautiful double room overlooking the sea.Had full English breakfast one day and continental the next.Adequate.Only diners.
Response
Thank you very much for your kind review Graham. We hope to see you again. Alexandra team.
My relaxing stay at Alexandra Hotel
I really enjoyed my stay. The staff were very nice to me and they made me feel comfortable. I like my room. I love waking up in the morning and see the sea view with the sun shining through. I like as there was enough facilities in my room to make mystay even more pleasant.
Response
Hello Uwana, it was lovely having you. Thank you for your kind review. We hope to see you again. Alexandra team
Clean and good location
Clean and good location, room a little cold.
Response
Hello Sarah. We are glad you enjoyed the stay and loved the location. Thank you for your feedback. Alexandra team.
A very special Hotel
We’ve just returned from a lovely stay at The Alexandra Hotel. We were made to feel very much at ease, nothing was a problem. Winston the manager wasn’t there, but ‘Einstein’ was, he couldn’t have done any more to make us feel so welcome, a very special man. Our room was clean and the beds were very comfortable with a partial sea view.We were served very good breakfasts with plenty of coffee.The Alexandra is very well placed with easy access to the seafront, The Wish Tower, The Towner art gallery and plenty of restaurants and cafes. The parking was easy and we had a reduced fee permit from the hotel. We would love to return,
Response
Hello Katy. It was lovely having you. Thank you or your kind review. We are glad you liked the hotel as well as the location. We hope to see you again. Alexandra team.
A mixture of experiences.
No hot water, needed to boil a kettle to have a shave. TV with no BBC or ITV. Room fine butshort break spoilt by lack of facilities. Also money taken from my account ending 9309 without permission and other monies taken from account ending 5286 without permission. A total of of £870 which needs refunding. £1435 wasn paid which was ok.
Response
Thank you very much for contacting us. We are in the process of investigating this issue. Since you provided your card details while booking the rooms through booking.com we were able to charge you for the rooms which you have booked. We have informed you at the reception area on your arrival that we collected money for some of the rooms and for you to only pay the balance. To which you said that you have not authorized anyone to pay and you wish to pay the full amount. We are happy to make the refund of £870 at the end of this month. Kind regards
Weekend in Eastbourne
The hotel was lovely and very clean. Very small liftWinston was extremely helpful and kindEastbourne is a lovely place to visit,we had a beautiful view of the seafrontI would stay there again
Response
Hello Kathleen. Thank you for your kind review. It was lovely having you. We are glad you loved the hotel and location. We hope to see you again. Kind regards Alexandra team.
It was ok
The welcome and the breakfast was good. The rooms need more a check after cleaning. The recepionist was nice and friendly. And the other Gentleman was really friendly.
Response
Hello Andrea. Thank you for your kind review. It was lovely having you and to hear you liked your stay. Kind regards Alexandra team.
Nice hotel
Very slow check inNice clean room and en-suite, rather small but had everything we needed. Sufficient toiletries, tea, coffee sugar, etc.A Saturday night £166 for a double room, I would have expected breakfast included at this price
Response
Hello Suzie. Thank you for your review. It was lovely having you at our hotel. We hope to see you again, kind regards Alexandra team
Lovely hotel room very hot and water supply very slow not good for a shower
As above thought it was very expensive,only problem we went to watch the air show and sitting in the front of hotel was lovely and perfect view until they had a DJ very noisy and lots of people who weren’t staying at hotel just coming to take over we had to move as we countnt here anything about the show we payed a lot of money and only went for the air show so didn’t expect a D J and all his friends to take over,didn’t think it was fair to customers who couldn’t get a seat and paid to stay at hotel such a shame I won’t b staying again but lovely hotel
Response
Thank you for your honest review, we appreciate it. We had DJ this year onFriday and Saturday. We will reconsider having it next year. Kind regards Alexandra team.
Wonderful hotel
Highly recommended hotel.Very good customer service.Clean and comfortable room.Good breakfast.Right next to the beach and walkable for the train station and all the amenities of Eastbourne.
Response
Hi Clare. Thank you for your kind comment. We are happy you had a lovely stay with us. We hope to see you again. Kind regards Alexandra team
Little gem!!!
Fantastic location. Price and quality ratio just right. Winston is just the perfect host and seems to running the place all on his own from morning to evening. Had a perfect little break. Thank you.
Response
Hi, we are glad you loved the hotel and its location. Thank you for your feedback. We hope to see you again, kind regards Alexandra team
.
Very clean and very welcoming.Breakfast is amazing and very good value as you can eat and top up drinks as much as you like . Staff are very helpful they can't do enough for you . Rooms spot on and such lovely body products.Highly recommend this hotel.
Response
Hi, thank you for your positive review and that you loved the hotel and your stay. I am not supe why you gave 1 star, maybe accident? Kind regards Alexandra team
time generously spent
We had a nice time at the Alexsandra hotel.nice service from the reception and hotel staff.hotel clean. sunroom with a sea view. quietly, calmly. good hotel for a relaxing holiday.I think we will come back to the hotel more often. room 109.Thank you and best regards to the entire hotel team
Response
Hi Mariola. Thank you for your lovely review. We strive to do our best. We hope to see you again, kind regards from Alexandra team
Very nice hotel
Our room had an amazing sea view, was sp very clean and very comfortable. The hotel is extremely nice and a really good place to stay and great value. Excellent location on sea front and we had a hotel parking permit for parking outside which was great.
Response
Hello Brian, thank you very much for your lovely review. We are glad you had such a good experience at Alexandra. Hope to welcome you again soon, kind regards
Lovely hotel
Excellent location, the rooms are nice and clean, bit warm in there, but that's to do with the sunny weather more than the hotel. I had an issue with the shower only having boiling hot water, this was fixed straight away. Staff are also lovely.Will be returning
Response
Hello Simon, thank you for your kind review. We are happy you had a lovely experience at Alexandra. We hope to welcome you again soon, kind regards Alexandra team
My stay
We had an enjoyable stay at this hotel. Thanks to Sophie and Winston, plus the chef for a enjoyable breakfast, Nice clean rooms, Will definitely stay again.
Response
Hi Lynne, it was pleasure having you. We are glad you had a very good experience and enjoyed your stay. We hope to welcome you again soon, kind regards Alexandra team.
Surprenant par l’accueil, très chaleureux, les excellents conseils
Tout est parfait, et notamment grâce à la personne de l’accueil… sourire, présence, écoute ! Vraiment bienEt le cadre de l’hôtel est vraiment charmant par beau soleil
A very pleasant stay
The hotel was nicely decorated and clean and the staff were friendly and welcoming.I stayed in a single room with a sea-view. The room was clean (apart from stain on the carpet). The bed was very comfortable. There was a lovely private shower and separate toilet. Tea and coffee were also provided in the roomI will definitely stay there again if I find myself back in Eastbourne.
Response
Hello Kay. Thank you for your kind review. We are glad you had a good time and lovely time with us. We hope to welcome you again, kind regards Alexandra team
Nice but small
The hotel was well placed on the front. Very nicely decorated and nice carpets etc. Reception person very welcoming. Issued a parking permit and we went to our room. Comfortable double bed and very nice but small shower room. Unfortunately, the room was very small and only had the bed. No chairs or stool. To watch the TV we had to lie on the bed! Continental breakfast was good. We would stay there again if we had a bigger room.
Wonderful🙏🏽
This hotel is just simply wonderful! Vincent is the most gracious host. The rooms are super clean and a great location on the sea front.
Response
It was a pleasure having you, thank you very much for such kind words.
Superb
Me and my wife stayed here and had a great night's sleep. Very clean and decorated to a very high standard. Staff are very helpful and friendly. I would recommend this hotel to anyone and will never stay anywhere else when visiting Eastbourne.
Response
Thank you Matthew for your time and kind words of appreciation. We are glad you had a comfortable stay and look forward to see you again.
Smart hotel with a couple of niggles
When I booked this, I emailed to say that I could not see any prices on their website for breakfast. They replied and said they don't serve breakfast. This was disappointing. When I arrived to check in, they asked if I was room only or eating there. Obviously room only as no breakfast was available! This niggled.The room was a decent size and appeared newly decorated. We had a sea view which was nice. However, given that it was a "Superior Double Room with Sea View" I would have expected at least a biscuit with the tea and coffee. I would have also liked a little mini fridge. I would say that this made the room quite basic. The major issue we had was with the shower. The water was scalding hot and the temperature control knob would not allow any cold water through. We had to rinse our hair in the hand basin as the shower water was just too hot to bear on our heads. This is actually quite dangerous. A shower mat on the floor outside the shower to avoid slipping would also be appreciated. I visit this location every year but have booked elsewhere for next year in preference to this hotel, given the lack of any food availability, the basic nature of a fairly pricey room (£188 for 1 night) and the shower issue.
Response
Thank you Elaine for your time and the review. we do apologize about the shower issues and have the plumber to work on it. We had to open the restaurant for breakfast for the convenience and at the request of our guests and that's why breakfast is served only on request and at the time of arrival we inform our guests of the availability of this service if they are interested. We are sorry to note about your decision not to use us again but we wish you well.
Stayed 5 nights during tennis week
My son and I had two rooms on the third floor during tennis week.The water pressure in both our rooms was so weak that we could not shower. Only a trickle of water came out of them so we had a wash from our basins each day. This is not the standard I expected. I paid over £1k for 5 nights B&B in a double room for single occupancy and expected to be able to have a hot shower.
Homely
Lovely staff, very homely .Room clean.Near to all facilities. Would recommend 👌
See review below
Service great however Room 306 shower uncontrollable and was much too hot to shower. Pity because all good otherwise. Would have been at least 4 star but as I had to leave without a shower down to 2 star rating
Great location near the tennis
Had a great one night's stay at the Alexandre hotel, room only but lots of places nearby to eat and drink and on the seafront. 5 mins walk to tennis and 12 mins yo railway station. My one reservation was the shower was a dribble but a great room otherwise
Great stay
Clean newly refurbished very polite staff enjoyable stay duringEastbourne Tennis very convenient and close to tennis lots of restaurants right on seafront
Response
Thank you for your time and kind words of your experience of our services. We are glad you had an enjoyable stay with us and look for ward to see you again. Best wishes Reception Team
Dreadful experience! Eastbourne's Faulty Towers
Reserving a single room (sea view) for 1 night during the International Tennis Tournament I was hoping to watch some of the tennis on TV. I tried to check-in just after 2pm. But was told No! guests cannot check-in before 3pm and must leave by 10am! I was pretty furious, as they hadn't even asked my name. So how did they know my room wasn't ready?But no good as response was:No room was available until 3pm.So I asked for the TV to be turned on to the tennis in the - empty - lounge. No I was told! 'Public' ie me - not allowed to watch TV!! Pleeeese I begged (British player was on) No - guests don't like the TV on. In an empty lounge. This had become a farce ...And farce continued: teeny tiny room (max 2m wide). Burning hot shower (no cold water regulation). Horrible soft & lumpy mattress sloped to one side. Flat cheap pillows. Enormous heavy drapes hid the corner 'sea view' and the room was stifling all night. All this for nearly €150.
Response
This review speaks volumes of you. Thank you for your time. It is our companypolicy to check guests infrom 3pm to 11pm due to health and safety precautions as wires and linen is lying all around. We do provide the facility for keeping luggage at the reception. andalso provide a parking permit if needed BUTwealso do provide an early check in service on request with a small fee which many guests avail of. The Lounge was not hoovered when you came at 2pm to check in. However, we did check you in at 2.30pm as you werescreaming and shouting at the receptionist we aresorry that one of ourguests had to intervene to stop you fromscreamingfollowed by your abusive rude attitude which was witnessed by two more guests. this platform is for our guests to express theiropinion which willhelp us improve and give better service. This however was not your intention.
Excellent Restored Hotel
We had a fabulous, newly refurbished room. We had a wonderful view of the beach and pier. Also good breakfast. Very close to Devonshire Park for the tennis and to local restaurants. Couldn’t have asked for more.
Disappointing
Room size okay. But shower room was cupboard sized, the basin too small with nowhere to put our bathroom stuff, No shaver socket and limited light for shaving. The shower was so small with taps that gave us cold water and then so hot we couldn't shower and we couldn't get it medium temperature. They said they fixed it but we had same problem next time we tried to shower.The room had a picture above the beds which was actually growing black mould which we asked them to remove.The main room light was hanging by the 3 wires exposed with no ceiling rose..potentially could be unsafe. 2 hangers on wall and showerroom door was unusable.Beds clean and okay firmness.The large window needed net curtain as the beds were close and usable, and the view overlooked views of flatroofed shops. Not worth a 4 star rating. 3 at the most. Locatiohood for tennis week and the seafront.
Not the best
Room small, stuffy, toilet seat not attached to toiletkept falling off.Toilet window didn't open.Sower drainage wouldn't drain, so water over spilling out onto bathroom floor.Not worth the cost.
Response
Hi Vanessa, thank you for your time and review. We are sorry about this experience we will have a look at the toiletseat, the toilet window and thedrainage. as this will help us to sort the issue. We thank you for bringing this to our notice so we can give better serviceto our guest. Kind regards Reception team
. excellent hotel
I understand this hotel was completely refurbished about two years agoThe hotel is well-positoned right on the seafrontThe service is excellent - they cannot do too much for you.The cooked breakfast is so filling you hardly need to eat again for the rest of the dayI have recommended this hotel to my friends who also come to Eastbourne to watch the tennis
Extraordinary
We will not be staying again.
Bit disappointing!
When we arrived (group of 4 ladies) 2 out of the 3 rooms hadnt been cleaned and we were sent to the rooms to discover this, we didnt arrive at the hotel until 5.30pm and had to wait for the rooms to be cleaned and this delayed our plans for the evening
Response
Thank you for your time and review Natasha. I m sorry we had a very busy day and as I apologized and personally explained to you that one of our staff dad was poorly so she had to take him to the hospital that was the reason for the ten minute delay in your room while your friend was immediatelygiven the room that was ready as you said you had a wedding to attend. No excuses but once again we are sorry. Regards Reception team.
40th Ruby Wedding
Excellent venue and serviceRoom excellentLovely breakfast and service was excellent.The only issue of concern whilst eating breakfast a Couple went from the lift area to the Reception, walking with a dog on a leadThe concern being I am allergic to dog hair and this would be a concern if we were given a room that a dog had stayed in.Thank you to all the Staff that we crossed paths with they are a credit to your Hotel.
Comfortable
Great location, nice hotel, room was comfortable but the shower was ridiculous, ended up using the basin to wash, shame because everything else was fine.
Response
Thank you Mario for your honest review. We did have pressure issues and had a plumber on site on a daily basis for this week. We are working hard to sort out this issue so please do notbe put off by this unpleasant experience. Kind regards Reception Team
Comfortable and well located
Friendly and super helpful staff.Comfortable and convenient room.Annoyingly my coffee facilities had not been replenished and instead just had a half packet of trebor mints in the drawer?
Super sea views and staff
The staff are excellent and always offer such a warm welcome.Excellent location on the seafront for walking into town or up to the Meads and onto the Downs.Rooms are tasteful, cleaned and comfortable offering great sea views.One of my fav Eastbourne hotels.
Response
Hi Deborah, thank you for leaving us a review. We're happy that you had a lovely stay with us. We hope to see you again soon!All the bestAlexandra Team
Weekend break
Very friendly staff and lovely hotel but very disappointing they don’t do breakfast
Response
Hi Lisa, thank you for leaving us a review. Unfortunately we weren't serving breakfast at the time due to our kitchen being under renovation. We apologize for any inconvenience caused and hope you'll enjoy another stay with us now our breakfast service is running again. We're glad that all other aspects of your stay were enjoyable and greatly appreciate your feedback.All the bestAlexandra Team
Helpful
Alexandra hotel was a pleasant stay . Very helpful staff . Couldn’t do enough to help . The manager even moved his car for me to park because the front was shut due to a carnival going on . Very nice people
Response
Dear Jane, thank you for your kind review,We are glad we are helpful! Hope to see you again in the future!
Comfortable
A good location and helpful staff.No breakfast at the accommodation, but near to cafes
Response
Hey Susan, thank you for your review!We are happy you had an enjoyable stay!
Basic hotel with no facilities
My first room had no hot water, but the very helpful receptionist moved me to another room.The room itself was well equipped, but small (it was a single). Judging by the masking tape, which was still sticking to the skirting board, the room had been recently decorated. The bed was very uncomfortable and there was no restaurant for dinner or indeed breakfast.
Response
Thank you for your time and review Mr. Manson. Yes the hotel is newly refurbished and redecorated apologies about the masking tapeoversight. We are planning to open the restaurant for breakfast shortly. Hope to see you again
Clean and very quiet
Very happy with our stay. However, we would have been disappointed if we had wished to use the bar or have breakfast.Neither were fully open. Indeed, it seemed that there is one young woman running the whole place - she was great. This is not, I think, the fault of the owners but because they cannot get the staff to work in the hotel - probably an issue for many. What a shame. And with the Brighton Uni students leaving forever this year I imagine the situation can only get worse.
Response
Hey Juliet!We are glad you enjoyed your stay, we plan to open the bar soon and we wish to see you in the future.Thank you for your review!
Disappointed
This is my first time I'm doing a negative review. It was disappointing since we arrived.Check-in was at 3 pm, we arrived at 2:30 pm and they told us to come back at 3 pm because the room was not ready.Once we went into the room, we found: dead fly on the carpet, window glass dirty, stained and ripped blanket, the pressure of the water was ridiculous, I couldn't have the shower.Paper walls, you could hear literally every single word said in the next room.The rest of the services are totally absent.Lift 1x1m didn't work in the evening, and we have to use the stairs from the third floor.No bar service, no breakfast available.Still don't understand what I paid for that money.
Response
Dear Pasquale, Our check-in time is at 3pm and we do our best to keep the rooms ready for the new arrivals so we could not check you inat 2.30pm.we hooverand try tokeep the rooms as clean as possible for the new arrivals. This hotel does only duvets and not blankets and fresh sheets are put for every arrival. The pressure ofthe waterwe will look into. The lift is new andin working condition. We will open the bar and restaurant shortly. We work hard not to get negative review but every suggestion is welcome so we can give better service to our guests. Thank you for your time and review.
Comfy and convenient
Very comfortable bed! Friendly and helpful staff. Wonderful to have a sea view and great location to go the Bible by the Beach conference.
Response
Hello Claire, we are happy you enjoyed your stay with us! thank you for your review, we look forward to seeing you again!
mostly good
The hotel is right on the sea front and we we able to park ok outside. our room was quite small but comfortable and nicely furnished with a side view of the sea. the bed was very comfortable and it was warm and clean. We were in the Second floor. there is no breakfast offered at the hotel currently but we knew that when booking. We did have an issue with the water- the hot water took 15 minutes to come through to the shower or the basin and the shower was really a dribble - the staff were very nice and very accommodating but had no answer for the water issue they just said it was due to us being on the second floor and others may be using the water. I think this issue needs addressing but apart from that it was fine. i would have given 4 stars but for the plumbing issues.
Response
Hi Amanda, we are glad to hear you had a nice stay with us. Regarding the water issues we have addressed the problem we are doing our best to fix it as soon as possible. Thank you for using your time to write us a review!
I would never stay here again
I changed my booking over a week before arrival to add one extra night and was due to arrive a day early. I called the hotel the day before my arrival to check that they had definitely booked me in for the extra night which they confirmed and yet when I arrived the manager who had previously co firmed the booking on 2 occasions still said he was not expecting me a day early. When I arrived the hotel was all closed and no reply from the door bell, when the manager finaly surfaced to let me in he left me struggling with my luggage and let the 2 doors slam in my face. If this wasn't bad enough he had no recollection of speaking to me twice to confirm my booking of an extra day. After a lot of to-ing and fro-ing I threatened to leave and find another hotel at which he offered to upgrade my room to a seaview, so I stayed. The room was lovely although the corridors were being painted and the place stank of gloss paint, which was very bad for my asthma. That night I went to bed and had to sleep on pillows that smelled of other peoples sweat, which was disgusting but it was too late to call reception. The following morning I took a shower, during which the water became so hot it was scalding. I was covered in soap and had no choice but to rinse myself but the tap wouldn't turn and I couldn't turn down the heat. I also couldn't switch the tap off as it was broken. When I was dressed andcready O complained to reception who moved me to another room. The second room was fine for the last night, but the stress and the inconvenience was unacceptable. I asked forsome sort of refund or compensation for the first night but nothing was given. The management was absolutely terrible they had no concern for their guest. The whole stay was absolutely awfull. WARNING - NEVER EVER STAY AT THIS HOTEL!!! I would lije to give tgem no stars rating but it's not an option. Look out Fawlty Towers you've got competition.
Hotel
Tv didn’t work milk was out of date.I couldn’t poo as toilet to small to get in.Pee d in sink as couldn’t get in toilet.no breakfast there.bee was comfy
Alexandra hotel
Really enjoyed our stay. Our room was clean and very comfortable. The sea view was exceptional. The staff very friendly and helpful.The location is perfect. Ideal for walking and restaurantsI would definitely come againMany thanks
Response
Dear Prayna,We are glad you had a comfortable and enjoyable stay at the Alexandra hotel. Thank you for choosing the Alexandra hotel and for your time and Kind review. Reception Team
Hotel ok
Hotel is clean and central. Rooms newly decorated and nice sea view. Unfortunately no breakfast at the hotel and the night of our stay there was a private function and you were unable to use the bar and the disco was very loud and we could hear it on the2nd floor and it went on until the early hours.
“A warm friendly environment”
The hotel in general was a lovely clean, comfortable setting, with lovely interior. The Sir at reception upon arrival was very welcoming with a kind, caring nature as a person and went out of his way to check myself and daughter in earlier to our room.Look forward to coming back to stay again, but with a sea view to experience that little bit extra, surroundings around the hotel couldn’t be any more convenient, with lots to do, with the beach, town and restaurants being close together.Thankyou for a lovely stay.Sarah-Jayne
mr
staff very polite room was very clean and they sorted out a manor defect quickly
Excellent accommodation and staff
Very beautiful comfortable accommodation with polite staff and helpful manners. Everything was excellent and perfect and great!
Great location, shit shower.
"Alexandra Hotel offers a convenient location, but the high price tag doesn't quite match the small room size. Additionally, a disappointing experience with a consistently cold shower on the third floor left much to be desired."
Great choice, highly recommend
Staffs are very kind and welcoming. Monica is very professional.The location is very nice, not too noisy but has wonderful beach front location.Room is nice and clean. The view from the window is amazing. I was able to see the beautiful sunrise.
Excellent
Excellent stay, despite the hotel being busy Monica and the staff were still as helpful and professional as usual, would recommend the Alexandra most highly
Disappointed
Bed was uncomfortable no breakfast food available perfect position for theatre but came back for drinks in the bar after the theatre just after 10 and it was closed
Good Review
Very welcoming - My friend & I had 2 single rooms & we were upgraded to a sea view room which was a pleasant surprise. The hotel had recently been refurbished & was exceptionally clean. The staff were polite & helpful. I would stay again without hesitation
Wonderful experience
Just returned from a 3 night stay. Room was clean bright and airey. The staff are AMAZING 🤩 Very friendly and helpful. Breakfast was great every morning. The whole atmosphere was calm and welcoming with beautiful easy listening music.I cannot wait to go back. Well done to Monica and Winston. I love you both and Thank You to you and your staff for making me feel so welcome. I'll be back again soon
Lovely hotel right at the sea
It's a lovely small and cozy hotel right at the sealine. The staff is very friendly!
Generally a good visit apart from.breakfast - comments below
Staff were very friendly. The rooms had just been refurbished and well presented, although a bit on the small size. The outside was being decorated when we visited with a good clean result.Our only issue was breakfast which wasn't great and needs consideration. On the first day there was no fresh fruit as advertised. My fried breakfast was poor. The fried eggs (asked for 1 got 2) were completely overcooked and dried up. The bacon was tough, mushrooms nearly all stalks, tomatoes watery. My wife's scrambled egg wasn't seasoned at all and hash brownies very greasy. On the second day things were much improved, but on the third day my bacon was completely cold (taken back and reheated, but quite undercooked and no browning). Not sure why, but most of the toast was only toasted on one side? Another small issue is that some items aren't left out, so you have to catch the waitress and ask for these (butter and tomatoe sauce for example). This just creates extra work etc.The breakfast was the only issue and overall we had a good time.
Stay in Eastbourne
Room we had was perfect.Looks like everything is renovated recentlyGreat seaview room
Very relaxing
Just spent 3 wonderful days at the Alexandra Hotel.We really enjoyed our stay in room 208 with sea view. The room was tastefully decorated and it was evident that our room was newly refurbished.We enjoyedwakingup to the beautiful sight and sound of the sea.Our stay was enhanced by the attitude of the staff, in particular Monica and the lovely Winston. He couldn't do enough for us. Genuinely lovely people. Winston is an asset to the Hotel. We definitely will stay there again when we next visitEastbourne.
The View
Will Definitely be Back
Fantastic Staff. Monica was so helpful with Everything!!! Fabulous Room & Views.Breakfast was good. But will probably book without breakfast next time. Produce not the best and time was limited, we are up very early all week and would have loved it to be until 10.30.Had room made up which was appalling. Wish we hadn’t bothered. We have stayed in many rooms and when it’s been made up it’s like the first time you walk in, not here !!!Sad that these members of staff met the team down.Checkout 11am would be nice.Putting these few things correct would make it outstanding!!Will definitely be back.
Short break in Hotel Alexandra.
We found this attractive building converted into a hotel,comfortable and bright. The room we stayed in has been freshly decorated to high standard and has an excellent frontal sea view.The staff was very helpfull in every aspect.
Comfortable room with excellent breakfast
The single room with sea view was comfortable and adequate. The bro was excellent both in choice and quality.Unfortunately, there was no one around when checking out to receive my suggestion in two areas that need addressing in the room. The shower heat control was very still and did not accommodate a cooker shower. The toilet slipped abd is not suitable for the main unit.Overall, the stay was good and reasonably priced.
Very nice and clean breakfast was amazing and would happily change the menu aroun
Monika worked very hard and wouldalways help wherever she was carrying peoples luggage she is an absolute credit to the Alexander Hotel lookin to book for New year
GREAT LOCATION, EXCELLENT BREAKFAST
The hotel is in a great location.We had room 309, seaview, not over large, but more than adequate with a wonderful view of the sea.Obviously recently refurbished to a high spec.Pleasant dining room where they served a very varied breakfast menu.No complaints.
Great location and comfy bed
Thank you to all the staff at the hotel who made this a wonderful stay. We had a delicious breakfast every morning of fruit, cereal and a made to order hot breakfast too.I very much enjoyed having a drink in the comfy bar area and looking out at the sea and the palm trees. This was a great location on the seafront. There are numberof excellent restaurants which arefive minutes walk from the hotel, so it was a win-win all round. Highly recommended hotel.
Great location, helpful staff - shame about the shower
Great location - room with a sea view looking out over the beach and very convenient for theatres, ary gallery and restaurants. Staff were very helpful and welcoming. Room was pretty comfortable. But the water pressure was very low at times (we were on the third floor) so not possible yo have a decent shower. The breakfast was rather expensive compared to what is available in local cafés.
Nice
The Alexandra Hotel is well located, an easy 15mins walk from the train station in Eastbourne. It’s seafront location is stunning and right next to it there’s a charming street full of lovely cafes, shops and restaurants. The hotel itself is comfortable, the staff is super nice and the rooms comfortable. The breakfast was good. Overall, it was nice.
Very nice Hotel
The hotel was nice.The room was great.The location was fantastic.The staff were lovely.The breakfast was ok
Good
We really enjoyed our stay. The hotel was clean and the staff were pleasant and friendly. Thanks for everything
A great short but sweet stay
Although only a one night stay, the staff were very welcoming. Helped me mend my watch, let my friends join me for an evening drink. Also accommodated my friend in the morning making her feel welcomed into the hotel organised taxis for us. Was a wonderful stay. Many thanks.
Summer break
I was a few days here - unfortunately not the best sunny days - that one would have liked. But the hotel was near the beach, the coastline, and the major attractions and town center.I enjoyed my morning breakfast and I appreciate the kindness and assistance of the hotel receptionist. As I worked myself in hospitality, I believe it is very important to have excellent staff members taking care of their customers.
Weekend Stay
It was a pleasure to stay at Alexandra Hotel,the staff were so helpful,friendly and patient.
Yes
Thanks very much i have good time. For you hotel
Very clean and comfortable
We found the hotel very much as advertised online. Room was a little tight for our luggage, but everything was very clean and comfortable. Good bed. Staff were very pleasant and helpful. Breakfast was very good.
A good 3 day break
Good location on sea front. Friendly and helpful staff. Comfortable and clean room. Breakfast good
Nice hotel with friendly staff.
Nice single room with decent sea view, I think bed although single could be a bit bigger and there was only one double socket without usb ports. So 2 points for TV, kettle, lamp and charger.. but other than that nice clean room and decent breakfast. Extra thanks to Yara who was a very helpful young lady who was a very helpful.
Quick 2 nights away in lovely eastbourne
First visit for us. nice decor and very clean. Shower was slippery and room was slighlty small for us but all okay.could have upgraded.
Superb
From the moment I rang up as had a issue booking online Monika did everything possible to sort it for me.It was my partner's 40th birthday and she even decorated the room and left a few gifts in the room too which was so nice and we really appreciated that , I don't often leave reviews but these little touches made for the perfect stay and I can't thank the staff and in particular Monika enough for everything she did for us.The hotel is in a great location and our room was perfect for what we needed and anytime we stay in Eastbourne again I won't think twice about booking here again.Thanks again
Comfortable,friendly and welcoming
We were greeted with a lovely friendly lady,easy book in and parkin permit.Very helpful,polite staff at front desk and breakfast room nothing was too much troubleRoom was great,ground floor at the rear of building.Comfortable clean room.What let you down was service of the room.lovely for the first night however,room service was shoddy,tea and coffee facilities we not topped up leaving is to drink black coffee in the morning,the beds were roughly made up and we had to ask for more loo roll!I will assume the bathroom was cleaned as the cleaning spray was left in there.lovrly weekend in Eastbourne,wonderful hotel shame it was a little overshadowed by this!
Relaxing vacation stay
The staff very friendly and supportive.The rooms and hotel clean
Lovely hotel
Beautiful lay out on the seafront.Lovely lounge.helpful helpful staff.Nice big room.
Comfortable
My daughter and I had a very enjoyable stay with you.The staff were helpful and nothing too much trouble.The Beds were comfortable and the room very clean.We would definately stay with you again.
Prima
Mag wat warmer een half uur eerder op de kamer betekent bijbetalen. Parkeren in de wijk.Kamer is in orde maar douche is ronduit klein, te klein zelfs, maar locatie aan de boulevard is weer geweldig
Customer service and friendliness excellent, actual stay good, breakfast average
The customer service and friendliness of the hotel were excellent. The staff went out of their way to ensure everything was sorted out and well explained. The room was good with some nice touches, but felt a little cramped and the bathroom could have been cleaner.Our main difficulty was with the breakfast. We asked for an 8am start which the staff happily sorted out even though it is 8.30am. However on the day we waited around a long time to order and also a long time to receive the breakfast. I think the staff did their best but they seemed quite disorganised. Unfortunately the food was pretty basic with nothing standing out at all, and the quality of the ingredients did not seem commensurate with the price charged.So overall a quite reasonable stay but the breakfast let it down.
warm and friendly
Since we were last there, the hotel has been totally refurbished to a high standard.After a warm and friendly welcome, we enjoyed a comfortable stay in a relaxed atmosphere. Nothing was too much trouble and GM Monika deserves a special mention for making us feel at home and going the extra mile.
Very pleasant stay
The hotel is well appointed with very comfortable rooms. The staff are all lovely & helpful and the hotel is in a perfect location for Eastbourne tennis!
Great stay
Lovely room looking over sea. Very clean , reasonable facilities.
Excellent
We were warmly welcomed at the reception and was very helpful. It was a very pleasant day and the room was clean and spacious. The walk to the Rothesay WTA took us about 10 minutes and was lined up with restaurants. Excellent.
Great Stay !
Quiet, clean room with welcoming staff upon arrival.Would stay again most definitely. Single room pleasant with a sea view !
All good
All super
Perfectly located; stylish and comfortable
Lovely hotel on the seafront. Has been recently refurbished and feels really classy; art deco style decor in bar and front terrace. Rooms comfortable and clean. En-suite shower room, small but beautifully designed.
Pleasant
This hotel is nice, clean and tidy. Rooms are comfortable and clean. Staff were very nice and helpful. We had a sea front room with a wonderful breeze with the windows open. Breakfast is basic but nice enough. Very quiet but I did stay on a Monday night. I'd originally booked elsewhere but was transferred here for overbooking reasons and I'm not disappointed. Thank you for a lovely overnight stay.
Fantastic
Extremely comfortable hotel. Staff very helpful and cheerful. No complaints about hotel or service. Spotlessly clean.Only suggestion, the needfor grab handles in shower.
Delightful hotel
Having been made aware the Hotel had undergone recent refurbishment, I took notice of the lovely decor of the entrance and the exterior paint colour. I very much enjoyed my stay at The Alexandra. My room suited me very well for a two night stay. Slight issue with temperature of water to shower, but a helpful member of the reception team advised me and all was well! The parking permits proved to be realistic in price and very useful. Thank you
Amazing Hospitality Staff
All staff are 100% accomodating at all times, thanks for making me feel welcome.
Alexandra Hotel
The staff were really friendly and helpful. The room was nice with a lovely sea view, but the toilet and shower room were extremely small. Very convenient for the Congress Theatre.
Great
The receptionist, Monika, could not have been more helpful.Recommended a restaurant, but when it was full, she found another restaurant, checked with us on our timings, and then made us a reservation.Definitely beyond normal service.Thank you.Apart from that, the room was goo, great view of the sea - shame about the weather!
Comfortable Stay with Pier View
Loved our comfortable room with a great view of the pier. Staff were warm and welcoming. Would stay again.
Enjoyable Stay
Staff were excellent. Room, bathroom and especially the shower simply far too small. I won't be staying at the Alexandra again for that reason.
Nice Hotel, great location
Decent Hotel, Monika on reception was great and really helpful. Location is perfect
Best of times
Great locationGreat viewLovely hotelLovely staffI couldn’t recommend this hotel more 😊👍
Delighted
We decided to have a weekend away and stayed in this lovely hotel right on the coast. The superior double room was nicely decorated to a high standard had wonderful views of the sea and the superb Eastbourne pier. Monica the receptionist was very effective and very good customer service skills . Overall a very nice clean hotel and has been tastefully decorated throughout the hotel. We will be back.Thank you
Very Comfortable!
The hotel has recently been refurbed and our room was very clean and very comfortable.Monica on Reception was very efficient with registration and helpful throughout our stay. Only negative was that house keeping didn't change our towels or make up the beds after the first night of a two night stay.
Excellent location
Perfect location with amazing views. The room was very spacious & spotlessly clean. The beds were very comfortable so had a good sleep. The lady on reception was very welcoming & helpful. Would definitely stay again.
Lovely hotel . Monica was lovely very helpful
Lovely room we was upgraded as it was our 25 anniversary. Which was nice . Very local for the congress theatre which was ideal . The only negative side was the breakfast only room service continental was available as kitchen was being refebished
Well this hotel was fantastic Monica is a great person to approach at anytime the breakfast was worth every single penny it was fantastic the bedrooms for me and my son was beautiful comfortable beds nice hot shower overall I give 10/10 as you can’t thought Alexandra hotel beach 30 seconds across the road this is the best weekend sleep I have had for a long time we will definitely be coming backthank you Monica for making our stay just perfec
Alexandra hotel Eastbourne was perfect wonderful staff fantastic rooms breakfast massive best night sleep I have had for years thank you Monica for the lovely stay we will definitely be coming back
Great hotel!
Really beautiful hotel with very pleasant staff! Location and view are great! I recomend it if you are considering to visit Eastbourne
Welcomed break
5 star room,immaculate, Seaview,very friendly staff, would highly recommend
Great
The room is comfortable and clean. Nothing is missing: perfectly functioning TV, hair-drier, coffee and tea facilities. The bathroom is compact but new and efficient. The bed is very comfortable and , to top it all, the window overlooks the seafront.
Amazing
Highly recommended, the view was amazing , Monika was an amazing host nothing was too much trouble, breakfast was perfect so much choice and so filling, bar area lovely, definitely will be coming back
Amazing service
Amazing amazing service I really can’t express that enough! Winston has been 10/10 he is always there at any given time ready to help and give the extra service to make your stay even that much more enjoyable. His colleagues are amazing also and Veronica I believe her name is is very good as well!!! I can’t wait for them to start serving breakfast and dinner as I am a foodie and that will everything top notch!!!
Excellent Hotel
The Alexandra is an excellent hotel on Eastbourne sea front. I was made very welcome by the friendly professional staff who were excellent throughout my stay. The hotel is very clean, comfortable and stylish with a modern lift to all floors. My room and en-suite bathroom were like new and the rooms heating was very good (I visited in December). I would not hesitate to stay here again and thoroughly recommend the Alexandra to all.
A nice small single room
I was transferred here from another due to an issue with their room. No problems on check in. The single room that I had was small but comfortable, with a great sea view. I didn't use any of the other amenities but it was perfect as a bed for the night.
Very good
Beautiful hotell, close to the beachVery cleanVincent- the best hostWe will come back
I had a great time rooms are very beautiful and warm
I had a wonderful time even know I was there two nights it was comfy my son and I will be there for Christmasstaff very pleasant towards their guest sBreakfast was fantastic overall I give 10/10
I had a great time rooms are very beautiful and warm
I had a wonderful time even know I was there two nights it was comfy my son and I will be there for Christmasstaff very pleasant towards their guest sBreakfast was fantastic overall I give 10/10
I had a great time rooms are very beautiful and warm
I had a wonderful time even know I was there two nights it was comfy my son and I will be there for Christmasstaff very pleasant towards their guest sBreakfast was fantastic overall I give 10/10
Fantastic
Lovely big, quiet room with great sea view. Friendly, helpful staff. Good location, with plenty of shops and restaurants nearby. Promenade just outside with access to beautiful walk up the cliffs. Overall, a great stay at a reasonable price. Fantastic!
Alexandra hotel Eastbourne
What can I say it was warm beds very comfortable room big looking at to sea the staff were fantastic very helpful too I would recommend this to anybody who wants a beautiful hotel comfortable and the price was worth paying for
Stay at Alexandra Hotel
Wonderful location , clean and efficient staff so a great place to stay
Superb
The service was excellent. Everything was new and clean and functioning perfectly.The staff were very helpful and friendly.Our room had a fantastic view of Eastbourne seafront from the pier to the wish tower.We could see the sea and all the palm trees . Definitely recommend the Alexandra Hotel and we will stay again.
Mr
The staff is very calm and friendly, he always give outstanding customer service. I will give 5 stars
Excellent hotel
Helpful staff and perfect room. Very great service and nice bar. Very happy.
Just perfect!
Had the perfect night stay at the Alexandra Hotel. Check in was super quick and easy, all the hotel staff where so polite and helpful, nothing was too much to ask. The room was spotless and very well decorated and maintained. I had just a single room which was a brilliant size, great for what I needed. Very comfortable night sleep. The price was fantastic for my stay. I would definitely stay again! Thank you
Great customer experience
Staff were friendly and very helpful especially with our disabilities however could do with non slippery steps and maybe a ramp or lift for someone who has mobility issues, no food facilities currently at hotel which was a shame but there are cafe and restaurants down the road
Pleasant place to stay
I stayed in the Alexandra Hotel in September 2023. I enjoyed my stay. There was a minor problem with the shower but the staff, especially the Manager were excellent. They were considerate and understanding and went out of their way to make me comfortable. The renovations have made it a pleasant place to stay. The Seaview was especially brilliant for me. If you are considering a short visit to enjoy the beautiful Eastbourne seaside, I would recommend staying at this hotel.
Very Good hotel experience in Eastbourne
I stayed in Alexandra for almost two weeks for work. The first week, I stayed with my partner in a double room and the next week I moved to the single room. and I am very pleased with both rooms. It has a very nice view of the beach, with newly renovated room and bathroom, tall windows and high ceiling. All the staff are very caring and helpful.
It felt like home
I've been using before the view hotel and I got really frustrated with their bedding... luckily I've found soo much better place called ALEXANDRA HOTEL . it has a better view a better room and facility. And a smart TV HUH.thats a huge plus for any of u out there!And yes the receptionist RICO he's 100 % impressive host. 5 star 🌟 🤩
Wonderful
I had a wonderful stay, beautiful location and friendly staff. The hotel have me free upgrade to a great room with seaview which I enjoyed very much. I would definitely visit this hotel again
Delighted
We booked the Alexandra Hotel because it was very close to the theatre and was in easy walk to the theatre.We stayed in the Superior Double room with sea views.I must say we were given a very warm welcome by the reception and explained everything we wanted to know and then we went up to our Room.Once inside, the room and sea views were stunning.Nice comfortable bed with a very nice En suite.It looks like the whole hotel has undergone a complete refurbishment and it all looks amazing.The bar was excellent and refurbish and the hotel staff were extremely efficient and helpful.Keep up the good work and we will definitely use this hotel again especially during the Devonshire park Tennis week next year.David and Rosemary SmithHorsham
Ist class
service, room, every operation of the hotel was Ist class
Excellent sea view
The view from the Superior Double bed room was excellent and well worth paying the extra.There were no dining facility due to refurbishment and low seasonal demand
Spot On
Perfect for a short break. Room good, staff friendly, location ideal. I would stay here again. Thank you
Great hotel
The accommodation facilities were nice and easy, the staff were really concerned about our well-being.
Great location, nice room
We stayed for one night early September 2022.Check in was fast, very helpful staff and beautiful location - restaurants just nearby and beach just crossing the road.We enjoyed our stay, definitely will stay again if our plans will bring us to Eastbourne.
Excellent in some areas, but really let down in others that are easy to fix
Fantastic staff; very polite and attentive.Renovated stylish room, that had been upgraded for free to beach-facing.Incredibly small - had to reverse into the toilet; not a problem for a single guy of average build. I don't actually view this as a negative,but a larger person would struggle. No bath, but I didn't want one anyway.Very comfy bed.Free shampoo/soap was poor - enough for one wash, and it's not appropriate to go find more early the next day.Water pressure was very poor to the extent showering and washing off said free low quality soap was a challenge, really let down what was a good stay.
recently refurbished, compact but well-designed
A compact and comfortable room with a good bed. No breakfast facilities yet while refurbishment in progress but otherwise a well-managed hotel. Staff very helpful
New and fresh
The hotel refurb is pleasant and fresh.Some of the staff members are genuine and kind to their guests.
heaven
My room (a single with a wonderful sea view) was very comfortable with new facilities. The hotel is beautiful and located in a prime location. The staff were very helpful and welcoming. I cannot wait to return for another relaxing break
Surprising gem
My partner and I booked this very much at the last minute -- and kinda by mistake (careful what you click for!). However, it was a delightful little hotel, recently refurbished and well situated. Our only grip was the water pressure in the shower, which was a bit tricky. Great value and friendly staff.
Quiet and friendly hotel on the seafront
The staff at the Alexandra are very welcoming, pleasant, and professional. My room was spotlessly clean, and looked right onto the beach.It was a classic single room, so it was quite small, but that was fine for me; and it had clearly been recently renovated, so everything was very nice and fresh.
Excellent
Very comfortable bed,great view,excellent service
Fab
Lovely nights stay at this hotel. Recently refurbished so looking nice and fresh. There was no bar or dining room but these should now be ready. The staff were absolutely brilliant
Wonderful
It was lovely and clean. Great location, as it was very quiet
Excellent, refurbished hotel with quality fitments in all rooms and throughout.
Ideally situated on the quieter end of Eastbourne sea front opposite beach and promenade only a short walk from the foot of Beachy Head. My wife and I had only rented ‘room only’ for three nights. The service from the principal,Winston was excellent.The hotel provided all the usual amenities, was spotlessly clean. Eating places all nearby. Would return here again.
Excellent
Great refurbishment of Alexander Hotel from last time I stayed a few yrs ago!beautiful rooms and everything new and fresh!plus staff friendly, and professional!and eager to help wherever they can!not totally finished yet!so looking forward to staying again.
Clean and comfortable
The room was newly refurbished and was clean and comfortable. The reception staff very welcomjng and helpful. However, there was no kitchen as yet, plenty of places to eat inbthe evenjng but very limited on a Sunday morning. We had an issue with shower temperature it was hot or hotter, as we only stayed one night not able to comment on whether it was sorted.
Great place to stay
My little room on the third floor had wonderful sea view, the bedsheets were spotlessly clean and the bed was very comfortable. The floors were a bit squeaky, but that didn't make my stay at Alexandra Hotel less enjoyable. The gentleman at the reception gave me useful information on places worth visiting and was most welcoming and kind. I'll definitely return and stay longer next time.
Eastbourne Seafront Hotel
Comfortable and clean room, Excellent breakfast, warm welcome. Found a good Fish Restaurant literally around the corner. Would stay again.
Theatre Travellers
Late booking to the Alexandra Hotel and the Receptionist who took the booking was very good.She selected for us a nice large twin bedroom with stunning views of the sea and Eastbourne pier.The room was a little bit tired and needs updating but was very clean.Would not hesitate to stay here again.Ideal for 1 or 2 night stays when visiting Eastbourne.
quaint but charming
We were given small but clean rooms with the features and decor of times long past. Friendly staff welcomed us and ushered us through the traditional breakfast in the following morning. We were quite happy given the moderate price and excellent location.
Great location
Lovely staff members, who were always more than happy to help!The room was a bit dated but clean and comfortable with a beautiful view of the seafront.The only thing I would say is the standard of the breakfast could be improved.
mini break
thoroughly enjoyed my stay with you room was very nice and comfy food was nice many thanks to the staff who made me feel really welcome especially winston many thanks look forward to my next visit
Eastbourne hospitality.
Booked for two nights . Staff welcoming and friendly, but professional.Rooms adequate and clean. Enjoyed warm welcome and stay. Would stay again.
Comfortable Friendly Hotel
Staff were very friendly and couldn't be more helpful.Rooms were clean and tidy. Good atmosphere throughout.
Eastbourne Tennis accommodation
Ideal hotel for the tennis and right on the sea front. Room comfortable and has sea view as advertised which is lovely and relaxing to be able to hear the sound of waves. Breakfast tasty and filling. Staff very friendly and attentive. No complaints whatsoever! Will definitely return here next year when attending the tennis again.
Great holiday
A lovely friendly hotel. Staff very friendly and very helpful. The decor is dated but very clean.
Very homely
The service was Great. All the staff were very helpful and friendly. Very clean room.I would highly recommend staying at tge Alexandra hotel .
A week in June
I was on my own as my wife could not come to Eastbourne this year. As usual the staff were very friendly and very efficient. The food was good and the room was clean and well-maintained.
Alexandra Hotel Review
The staff at the Alexandra Hotel in Eastbourne were very good in making sure that we managed to book our room when we wanted it. It was slightly short notice and for a busy Tennis tournament week. Our stay was very pleasant and the staff could not have been more helpful.The room and rate were good but wish the breakfast was included in the basic rate.
Hotel right for the Tennis
enjoyed our stay, hotel ideally situated for the Tennis .
Excellent hotel
We stay in Eastbourne every year for the tennis and have stayed many reasonably priced hotels nearby and the Alexandra is the best ! Nice airy rooms, bright breakfast room, good breakfast and charming staffPerfect location on the sea front and round the corner from shops and restaurantsWe'll be back next year
Tennis Week
Great location for tennis excellent breakfast and a warm welcome from Colin and the other staff. Hopefully be back next year.
Friendly Hotel
The staff at the hotel are very friendly and helpful.The rooms are comfortable with plenty of storage.The food is excellent with superb breakfasts.There is entertainment twice a week which is very good.There is a wide area to explore.I thoroughly enjoyed my stay.
Lovely hotel
We have stayed before and not been disappointed friendly staff clean room would recommend
Cheap and cheerful
Basic but clean and friendly staff.
Great hosts
Great hosts at Alexandra hotel. Enjoyed our quiet evening at the beautiful coast.
Very pleasant staff
Old fashioned hotel but clean and welcoming,would book again.
Lovely stay
We had a lovely stay, very friendly and welcoming staff, got upgraded to a sea view, room was bright and airy and comfy bed.Not many guests but staff opened the bar for us, breakfast was great plenty of choice, will definitely stay again.
stay at Alexandra Hotel
Have stayed at Alexandra Hotel on a number of occasions and have always been welcomed and enjoyed our stays. This time was the same and look forward to staying there again in the future. CLEAN, GOOD FOOD AND VERY ENJOYABLEWOULD RECOMEND IT TO ANYONE.
Friendly retreat
We were made very welcome throughout our stay here, the hotel itself seemed very tired and our bed wasn't that comfortable and the room was cold during the night,the staff were very friendly and accommodating. We enjoyed the lounge seating area with sea view.The full English Breakfast in the morning was very nice.
Short Break
Staff pleasant and helpful, comfortable room with great see view, would definitely stay again.
Late booking
Spent Saturday night at the hotel over Easter. Being Easter most hotels were booked. So we booked into the Alexandria. The woman at reception was most helpful and friendly . I had asked for a high quiet room, which we were given. The breakfast was good and overall the stay was good. I think the price was a little expensive for a 2 star hotel.
Recommended
I had a wonderful and relaxing stay.Thank you for your kind hospitality.
Alexandra Hotel is worth a visit
I found this a most comfortable and friendly hotel in a lovely part of town. Ideal for walking and town. Room was clean and always plenty of teabags,coffee and milk topped up daily.
Best seaview
Nice stay with a perfekt room and a very warm welcome... 5min walk in the city and a pefekt seaview... nice evenings in the lounge with a nice (very small) bar... perfekt service and and a good English breakfast. Thank you
A lovely hotel on the seafront
I was pleasantly surprised to find that I had been upgraded to a bigger room at no extra cost.The staff were very friendly and helpful. The room was lovely and warm, and clean and comfortable.
Nice place
Very quite hotel very clean & good staff I would stay again
Clean basic room
Room was decent enough and cleanCould have done with the TV having more than a couple of channels, and some blackout curtains as very tall room with big curtains so was too light by 5amThe breakfast made up for it though, delicious and super fast serviceFriendly staff and the courtesy call they gave me was nice though I didn't chat to them much
My birthday treat.
My husband had a very pleasant stay at Alexandra hotel. Winston was very helpful, and the view from our room was amazing.
Birthday special
I booked this hotel on booking.com as a birthday treat for my wife.On arrival we were met by the manager, Winston, who looked after us and ensured that we were settled in. The building itself looks a little tired and in need of modernising, which probably accounts for its 2 star rating, but the attention and courtesy given to us by the staff was second to none. I could not expect to receive better treatment in a 5 star establishment.We will return next year!
excellent locationfriendly staff
The staff are very friendly and welcominggreatview from sea view roombed very comfyfood was superbfacilities are goodgreat location10 min from town and train stationhad 11 days here and very well looked afteram returning for another visit September
Review
The Alexandra is in a beautiful location on the seafront.We had a lovely light room overlooking the sea and the Wish Tower.The facilities were fairly basic and the WIFI intermittent but the service was very good and the english breakfast was delicious.Will stay again.
Back again
Back again, we love it here. Maria & the staff cannot do enough for us. Food is excellent. Rooms are very comfortable & views are perfect!Will be back again, Thank you Bruce & Nuala
Our Stay
Clean Friendly and helpful staff, with good wholesome food, a nice place to stay
Superb 2STAR Hotel
For a 2STAR Hotel this was a great Hotel.The breakfast room is big and very nice decorated with stunning views to the sea. There was some minor problems but when I've meet Winston, the boss, he sorted all out with a smile. Great stuff working there esspecially in breakfast room. All of the waiters were very friendly. Thank you!
very friendly and helpful
We enjoyed our stay at the Alexander. Clean rooms, comfortable beds. Lovely dining room and breakfast. Staff friendly and helpful. Good value for money.
A Restful Holiday
My friend and I were very happy with our stay at The Alexandra although very quiet it met our needs.It was very clean and the staff were very helpful.Would definitely visit again and recommend it.
A Restful Holiday
My friend and I were very happy with our stay at The Alexandra although very quiet it met our needs.It was very clean and the staff were very helpful.Would definitely visit again and recommend it.
Mini break
We thoroughly enjoyed our stay at the Alexandra hotel.The staff were excellent especially Alice and Winston who helped us with our every need.The food was good and the entertainment excellent.We will definitely return next Spring.
Good choice
Alexandra was just what we wanted it to be. Double room and and shower room were fine and the requested sea view was lovely.Dining room and our breakfasts and dinners were enjoyable and the staff and service were excellent (thank you again). Parking outside the hotel is very good and very cheap but as the wardens are 'eagle eyed'do make sure you totally understand the system. We will be returning to this venue.
Autumn Break
My sister and I have just returned from a 4 night break.As usual, we found the accommodation to be very clean and the staff friendly and helpful and attentive to anything we needed.It was a very relaxing and comfortable break - thank you Maria and the rest of the staff.We look forward to seeing you all again next year.
Another pleasant stay at the Alexandra
we have been staying at this hotel each year when attending a conference at the Congress theatre complex for at least 10 years. The new owners have lived up to the family run values we appreciate in a hotel.the food and accommodation is good value for money and it's location means we can get from hotel to conference in less than five minutes.We have booked again for the 2015 conference.
Staying at Alexandra
We have stayed there for a few years now and have always been made welcome. The hotel is convenient to The Congress Theatre etc where we are attending. The breakfast is good. The hotel itself needs a lot of work done on it but I am sure you are aware of it and some of our friends won't stay there anymore.
Friendly family run Hotel
Situated right on the seafront in easy walking distance from the Station (for us anyway. We found the staff friendly and accomodation comfortable.
short break
Received a very warm welcomeRelaxing and comfortable stay good home style cooking would recommend
Alexandra Hotel
A large single room - they are usually "broom cupboards" - with the luxury of a sea view!Breakfast was fine - I can't eat a full English. The room was available from 1.00pm, nice and early compared with other b and b.Lift was very small, but that was the only criticism.I would certainly stay at the Alexandra Hotel again.
good stay
Thank You, pleasant stay with nice rooms.lovely breakfast service, very professional staff.Also great location.
WEEKEND STAY
WE OFTEN VIST EASTBOURNE AND NOW WE HAVE A GREAT PLACE TO REST OUR HEADS. FRIENLY SERVICE WITH A SMILEGREAT BREAKFAST.
Friendly
enjoyed our stay will stay there again
Response
Mr. WolfeThank you for your kind comments. It was a pleasure to welcome you to the Alexandra Hotel.Could we ask you to write a similar review on Trip Advisor, which is the most widely read HotelReview Site. Many thanks and look foreward to meeting you both again. Ken & Sue Dobell
Great
Was the best room ever!
Response
Isabela - Thank you for your kind comment.If you have time can we ask you to put this comment on the Trip Advisor Website, which is themost widely read Hotel comparison Website. We hope to see you again. Ken Dobell
Thanks
A very clean welcoming hotel. Very close to the town, the seafront, and Devonshire Park tennis. Would certainly try to go there again.
Response
Dear Mrs. Hinton,Thank you for your kind comments about our Hotel. We really appreciate this.If you have time can we ask you to post a similar report on the 'Trip Advisor' Websitewhich is the most read site for Hotel Reviews. Many thanksKen & Sue Dobell
short break with a view of the sea
We throughly enjoyed our stay the room had a spectacular view out over the Sea was comfotable and the breakfast excelant as were the staff.
Response
Dear Mr. BarmbyThank you for your kind comments about your stay with us. We really appreciate these.If you have the time can you possibly post your comments on the Trip Advisor Website.Trip Advisor is the most widely read Website for Hotel comments.Many thanksKen & Sue DobellOwnersAlexandra Hotel, Eastbourne
Delightful seafront hotel
My first time at this hotel - it is very comfortable. My single room had full sea view. Unusually today, it offers single rooms at single prices - and is very good value. The owners offer helpful and interesting advice, and the staff are very obliging. It is fully serviced and the all ensuite rooms include tea/coffee making as well as TV. I thoroughly enjoyed my stay.
Great location
This is my second stay at the Alexandra and it is a great small hotel in a great location. On the seafront near theatres and downtown. It is independently run which gives it character. The restaurant serves breakfast and dinner, and offers excellent food and beverage. For the price it cannot be beaten. The only slight drawbacks are that there is only one small lift, and the parking outside the hotel is metered seven days a week (but the hotel gives you vouchers which cost a pound a day).
Just me ...
I have stayed at the Alexandra before but with a group .....was a little nervous about staying alone for the first time anywhere but can I just say, there was no need .....made to feel welcome, room comfortable and breakfast great ......would thoroughly recommend the Alexandra ..... 20 out of 10 to my mind ...!